1999 Quality and Productivity 
Research Conference

 GE Research and DevelopmentCenter Schenectady, NewYork May 19 to 21, 1999.



Conference Theme

The 1999 Quality & Productivity Research Conference,co-sponsored by General Electric Research and Development and RensselaerPolytechnic Institute, was held at the GE Research and Development Centerin Schenectady, New York, May 19 to 21, 1999. The conference theme was "Six Sigma Quality: Accomplishments, Opportunities, and Challenges." SixSigma is a quality improvement initiative popularized by Motorola whichis producing significant tangible results for GE, AlliedSignal, and others.The conference showcased a mixture of case studies, applied and theoreticalresearch.
 
 


Plenary Speakers and Participating Included:
 
 
Michele BoulangerDirector, Quality & Customer Satisfaction
iDEN Subscriber Group, Motorola
Gerry HahnManager, GE CRD Applied Statistics Program
William HillAlliedSignal
Six Sigma Master Black Belt
Roger HoerlQuality Leader, GE Corp. Audit Staff
Six Sigma Master Black Belt
J. Stuart HunterProfessor Emeritus, Princeton University
William MeekerProfessor, Iowa State University
Blan GodfreyChairman, Juran Institute
Josef SchmeeProfessor, Union College 
Ron SneeManagement Consultant

Technical Highights:

   Parallel Sessions:

   Half day workshops preceding the conference: (Note these were concurrentsessions)   Poster sessions

   Panel session featuring invited speakers and course leaders (Friday morning)

   Tours of GE Six Sigma facilities (Friday afternoon)

Conference Summary:

The 16th Annual ASA Quality and Productivity ResearchConference was held May 19-21 at GE's renowned Research and DevelopmentCenter in Schenectady, New York. GE Corporate Research & Development'sApplied Statistics Program and RPI's Department of Decision Sciences &Engineering Systems organized the conference, which showcased "Six SigmaQuality: Accomplishments, Opportunities, and Challenges," and hosted over300 participants from 10 countries - the largest and broadest attendanceever! Six Sigma is a quality improvement initiative popularized by Motorolawhich is producing significant bottom-line results for GE, AlliedSignal,and others.

Invited presentations were offered by some of the world'sleading quality practitioners: Blan Godfrey (Juran Institute), Stu Hunter(Princeton U., Prof. Emeritus), William Meeker (Prof., Iowa State University),Ron Snee (Management Consultant), Bill Hill (AlliedSignal Six Sigma Leader),and Michele Boulanger (Motorola Director of iDEN Quality & CustomerSatisfaction). Interspersed were numerous lively and parallel contributedpaper tracks, featuring such speakers as Soren Bisgaard, Tom Boardman,Jim Lucas, John Ramberg, and ranging in topics from "Random Run Order withoutResetting Factors for Efficient Six-Sigma Experiments" to "What I Learnedin first Two Years as an Industrial Statistician."

The conference kicked-off with two parallel workshops,organized by GE's Gerry Hahn, Roger Hoerl, and Necip Doganaksoy on "SixSigma Concepts for Statisticians" (80 attendees), and "Useful StatisticalTools You Did NOT Learn in Six Sigma Training" (140 attendees). At theclose of the first day, Jeff Hooper (Lucent Technologies) led a "roast"in honor of Stu Hunter for his colossal contributions to the field andthe Q&P section, which was highlighted by Stu's characteristic wit.The conference closed with an open question panel discussion (Snee, Hunter,Godfrey, Hill, Boulanger, and Meeker), followed by maximum capacity toursof GE's Selkirk Plastics facility and the GE Research and Development Center.

Conference proceedings are downloadable from the conferencewebsite Papers.The proceedings include a paper by George Box and Alberto Luceno receivedby all conference attendees. The eminent Dr. Box was originally scheduledto present and had wanted to attend the conference, however he was unableto do so. Thanks goes to the conference chairs, GE Corporate Research &Development's Tim Keyes and Angie Neff, and all conference participantsfor making the 1999 QPRC a roaring success. The Year 2000 QPRC - StatisticalApplications for the New Millennium - will be jointly sponsored by theASA Q&P, by IMS, and by SPES. It will be hosted by Boeing and the Universityof Washington. and will take place June 26 - 28, 2000 in Seattle, Washington.More information on will be available at http://web.utk.edu/~asaqpand http://www.imstat.org/meetings.

- 1999 QPRC Committee

Regional  Highlights:

The GE Researchand Development Center, located in New York's historic Capital District,is a 15 minute drive from AlbanyInternational Airport. It is 150 miles from New York City (easily accessibleby train), 180 milesfrom Boston, 200 miles from Montreal, and 150 miles from Syracuse, NewYork.  In the heart of scenic UpstateNew York, the conference site is also approximately 50 miles from theBerkshire and Catskill mountains and from LakeGeorge (at the foothills of the Adirondacks). New York's State CapitolComplex and Museum, and historic SaratogaSpringsand its famed racewayare nearby. There are manythings to do in the area.Of course, Cooperstownis home to the Baseball Hall of Fame as well as otherattractions. Beautiful LakePlacidhas hosted the Winter Olympics. Local colleges include co-sponsorRensselaerPolytechnic Institute (Troy), the StateUniversity of New York at Albany, and UnionCollege (Schenectady).

For driving information, you can download directions andarea maps below. After doing that, you may also want to go to the NewYork State Thruway website for extra information. (On their map, clickon "Albany" where I-87 and I-90 intersect for specific details.)

Download:

   SixSigma Intro

   Agenda

   PresentationAbstracts

   ConferencePapers, Presentations, and Posters

   ConferenceBrochure

   EmailAddresses of Conference Attendees and Presenters

     AreaMap

     Mapof GE Research and Development Center

   Directions
 

   Ifyou need to get Adobe Acrobat Reader to read *.pdf files, click here.
 

Contact Information

Conference Chairs:

Tim K. Keyes (keyes@crd.ge.com)& Angie Neff (neffa@crd.ge.com)

Program Chairs:

Necip Doganaksoy, GE Corporate Research and Development
Gerry Hahn, GE Corporate Research and Development
Roger Hoerl, GE Corporate Audit Staff
Tom Willemain, Rensselaer Polytechnic Institute

Other Conference Organizing Committee Members:

Pat Sullo of the Rensselear Polytechnic Institute; JanetBennett, Martha Gardner, Phyllis Liu, Victor Morin, Peter Morse, BrucePomeroy, Grace Shriver, and Christopher Stanard of GE CRD

Address:

1999 Quality and Productivity Research Conference
Attention:  Program Committee
c/oApplied Statistics Program
General Electric Company Corporate R&D
Rm. K1-4C33
P.O. Box 8
Schenectady, NY  12301
fax:  518-387-5714












 
GeneralElectric
GeneralElectric Research & Development Center (GE CRD)
GE CRD Information Technology Laboratory





 

Also relevant: INFORMSQuality, Statistics, & Reliability Section

If you have questions, comments, orsuggestions,

Send Email to the Web Team: Chris Stanard and Russ Clark

Last Modified:  September27, 1999

 (c) Copyright 1998-99General Electric Company